Refund & Exchange Policy

7-Day Exchange & Refund Window

We offer a 7-day exchange/refund window starting from the date your parcel is delivered.

To be eligible, the product must be unused, unworn, unwashed, undamaged, and in its original condition with all tags and packaging intact.

If the Mistake Is Ours

If you receive the wrong product, wrong size, defective item, or an item damaged due to our mistake, we will provide a free exchange.

If You Change Your Mind

If you wish to exchange an item simply because you have changed your mind, the request will be reviewed and approved at the company's discretion.

If approved, the customer will be responsible for all applicable delivery charges, while the replacement product itself will be exchanged without additional product charges.

Used or Damaged Products

Products that have been used, worn, washed, altered, damaged, or returned without original tags/packaging will not be eligible for exchange or refund.

If such an item is received, the same parcel may be returned to the customer, and applicable delivery charges will be payable by the customer.

Important

All exchange/refund requests must be reported within 7 days of delivery.

The final approval of an exchange or refund is subject to inspection of the returned product and compliance with the conditions stated above.

For exchange or refund requests:

WhatsApp: +92 335 4383534